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June 16, 2009
Could we go back to housecalls? Please???
I have been seeing the same doctor for over six years now. From day one his office staff has gone the extra mile to annoy me. Every. Single. Visit. If they are out of ideas, they call me and reschedule for a month later. If I play my cards right a four month follow up can turn into an annual physical. Last time they cancelled me because the doctor was sick.
Actually, they didn't call me, they use a commercial airline reservation service to schedule their appointments. I was thinking today they should place video screens in the waiting area to let you know how far behind schedule they are running. Or maybe give out pagers like chain restaurants, so I could go about my day and it would vibrate when the x-ray tech is ready.
So, forty minutes after my scheduled appointment time, I'm finally called. I have overheard that the reason for today's delay is that someone is out sick. That anyone who works there would think to call in sick amazes me, because the last three times I've been there the x-ray tech had that sniffling-sneezing-coughing-aching-head-but-I-really-need-the-paycheck thing going on. I made a comment to the respiratory therapist and substitute x-ray tech that was doing it all herself today. She quickly told me that the x-ray tech was sick, but she's on her way anyway, she's just running late.
Great.
I am still waiting for them to spring the big surprise on me, so far all we've had is repeats. But there is time, the nurse practitioner has not confirmed that I am still alive yet.
I look up, at the vent positioned directly over my chair. The vent covered in 1/8th inch of dust and god-knows-what-other-crud, positioned directly over my chair.
I should have asked for a complimentary sample of allergy medication.
(Psssst... maybe that's why your staff keeps getting sick.)
Posted by Anna at June 16, 2009 12:11 PM